Transparent refund and cancellation rules for our digital products, training bootcamps, and cloud services.
Due to the non-tangible nature of downloadable digital source code, refunds are eligible if there is an unresolvable technical flaw verified by our engineering desk within 48 hours.
If a student requests cancellation before the first scheduled class of a live bootcamp, a 100% full refund is issued immediately.
All shared and enterprise cloud hosting plans include a 30-day money-back guarantee. Domain registration fees are non-refundable per ICANN registrar policies.
To request a refund, open a support ticket from your client portal specifying the invoice ID. Approved refunds are credited back to your bKash/Nagad or bank account within 24-48 hours.